AT THE AIRPORT

1. Check-In Timing

Open time

International flights: counters are opened 2 hours before STD

Domestic flights: counters are opened 1 hour 30 minutes before STD

Close time

International flights: counters are closed 60 minutes before STD

Domestic flights: counters are closed 30 minutes before STD

*STD: Scheduled Time of Departure.

If you fail to check-in on time you will not be allowed to travel on the flight, which may cause your ticket invalid for travel or becoming non-refund in case there are restrictions on changes. You will need to purchase new ticket.

So, you are recommended to be at the airport at least 2 hours before departure for both domestic flights and international flights.

2. Customs

Passengers are required to declare money, goods or other allowances by filling in the declaration form.

3. Airport Tax

International flights: Airport tax/charge may not be included in the ticket price. Please check before purchase ticket to avoid any confusion.

Domestic flights: Airport tax is included in the ticket price.

4. Airport Guide: Please ask for supports from staffs at the airport or guide on the board